Water Softener Service Comments in Boulder Colorado

Water Softener Service Comments in Boulder Colorado. Chuck The Water Man and 3M Purification received the following letter from a very happy customer in Boulder Colorado…

Mr. Zalvidar,
Your company and “Chuck” indeed sent a highly capable representative yesterday – a Mr. Robert Spencer –
who thoroughly upheld 3M’s proven standards of excellence! He was efficient, courteous, friendly, confident, and applied an improved solution to the problem. He truly showed THIS customer service as I think it should be. I am restored to full function – in terms of water filtration and, more importantly, my faith in 3M.

I served in the country’s Air Force for 27 years, and I flew 169 fighter missions in combat in Vietnam, so I know I understand “service.” I frequently and quite willingly put my life on the line to preserve the American “way of excellence.” Mr. Spencer’s visit is my first encounter in many months with a serviceperson who fully deserves the title – who demonstrated a genuine “commitment to excellence.” And we agreed – it just isn’t that much harder!

Please convey my appreciation also to Mr. Palensky, Mr. Chuck Minott, of course Mr. Spencer, and all who contributed to this small but meaningful restoration of function and faith. I intend to seek its replication everywhere it should exist – but I fear the supply of Robert Spencers might prove quite limiting!

Thank you,

David S.
Colonel USAF ret

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